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80% of Jamaican Small businesses not interested in being online?

November 29, 2007

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Opportunities Jamaica 2007-Eighty percent of Jamaican small and medium sized businesses surveyed by Central Information Technology office (CITO) in an ebusiness adoption survey said they had no interest at all in having a website. Of the surveyed group, 17% had a website and 4% had a website with ecommerce capabilities.

This as just one of the interesting tidbits I gathered at the ICT workshop at Opportunities Jamaica 2007 conference, staged by Jamaica’s investment agency, Jamaica Trade and Invest(JTI) formerly JAMPRO. Questions abound from this survey findings. 1. What is the nature of SMEs surveyed-what industries are they operating in, how long have theses businesses been open? 2. Is this survey reflecting the low level of internet penetration here of only 40% 3. The SMEs recorded disinterest, is it as a result of ignorance of the benefits of having a website as a marketing and revenue generating tool for their businesses?

I’ve written before on the frustration of local web development companies as they meet up with clueless entrepreneurs who want their websites for free or for such low fees that are simply a turnoffs for the website development company. I have to add that most if not all of the web development companies do not have dedicated business development managers and are not interested in the level of unpaid hand holding that these Jamaican businesses require.

FACT: There are 49 web dev service providers listed on techjamaica.com. There are 25,000 small businesses in Jamaica and since the start of the year, 4,000 small and medium sized businesses were registered. There is a serious disconnect between the two sides…who and what will it take for them to start speaking the same language so they can both help each other in growing their businesses?

Comments

2 Responses to “80% of Jamaican Small businesses not interested in being online?”

  1. Esteban Agosto Reid on November 30th, 2007 10:21 pm

    This statistics is shocking!Technology is the future,and if Jamaica is interested in competing globally,all or most businesses including small businesses need to embrace online technologies.Hopefully,in the short to medium term more small businesses will adopt such technologies in their day to day functions and operations.

  2. kesi gardner on December 3rd, 2007 9:26 pm

    I can’t believe this statistic. Are you serious? Perhaps they are unable to cover the cost to develop a website and that is perhaps why..but then again…this country is filled with alot of backward businesses..i mean i dont want to call any names but some of the biggest department stores from the customer service to the web presence you honestly wonder how they could possibly be making any money.
    Jamaican business owner have no idea how to tap into the youth market which is partly the reason why our society is so foreign minded when it comes to shopping for apparel, etc.

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