If the Caribbean tourism industry is not prepared to cater to visitors in this new digital age, they will lose business to destinations capable of doing so. This assertion was made by Orville London, chief secretary in the Tobago House of Assembly, during the opening ceremony of the Caribbean Tourism Organization (CTO) seventh tourism human resources conference in Tobago.
“We have to train and sensitize our employees, our stakeholders and our citizens that if we do not get on board with the technology the ship will sail to another port,” he asserted. Over 100 human resources professionals and tourism industry partners have gathered for the conference which runs from 29-31 October. MORE