Posted by Ingrid Riley on June 3rd, 2010
IN A move that could pave the way for lower call rates locally, the Telecommunications Appeals Tribunal has dismissed an appeal from Mossel Jamaica Limited against a decision of the Office of Utilities Regulation (OUR). In its decision, the OUR had sought to declare Mossel – trading as Digicel – and other mobile public voice carriers, dominant in call termination services.
The ruling opens the door for the OUR to determine whether telecommunications firms have impeded the maintenance or development of effective and fair com-petition in the market.The issue of high termination rate has been a long-standing concern within the sector, with LIME and Claro both accusing the Irish-owned Digicel of anti-competitive behaviour. More
Popularity: 14% [?]
Posted by Ingrid Riley on February 25th, 2010
U2 Connect Location still on Digicel's website
It was the second time I was hearing it in as many weeks. The first story came from a friend, the second from my 71 year old mother. A young lady called, introduced herself using what I will immediately assume was a fake name. Said she was calling on behalf of Digicel, please note my mother is a LIME customer and has been since it was called Jamaica Telephone company, well because she worked there for 30 years too. The young lady then went on to say that they are doing a survey and at the end they will get a SIM card with $5,000 worth of Digicel credit on it. My mother said, but I have no use for that as I am a LIME customer but my daughters have Digicel phones, so go ahead.
Popularity: 11% [?]
Posted by Ingrid Riley on February 3rd, 2010
British telecommunications company Cable & Wireless plc (C&W) set out the final terms of its demerger on Tuesday, including a US$500 million bond offer. C&W said it plans to split into two separate companies by March 26, as it provided its final trading update as a sole company. Listings for the two companies, Cable & Wireless Communications and Cable and Wireless Worldwide, will be sought on the London Stock Exchange, on March 22 and March 26, respectively.
Does this mean by end of March, Claro can buy them or merge with them? lol. Ingrid behave yourself *slaps self on wrist.*
Popularity: 2% [?]
Posted by Ingrid Riley on February 1st, 2010
Jamaica’s not used to this style of advertising-Confrontational, use of a competitor’s colours and clear references. It’s more, well, American. In Jamaica we’ve grown used to the British, conservative, safe and frankly rather polite and boring way of advertising things. The market has now gotten a shake up as Claro the well heeled, mobile service provider newbie is doing things very differently.
Yes Digicel boasted that they had over 20,000 Facebook Fans in less than 2 months by doing what one of the things they do well, engaging their loyal consumers with credit giveaways and promotions. Claro’s presence on Facebook on the other hand, has been, well negligible. Somewhat expected I think, as Digicel is still number one in the marketplace, they still enjoy great affinity and Claro is still third in many people’s minds even as they announced they were now number 2. BUT and a big but here, is that Claro is positioning themselves as new and of greater value for money in an environment where many Jamaicans are counting their coins and being selective about where to spend them.
So Claro decides to grab their attention and enter the social media space differently.
Popularity: 4% [?]
Posted by Ingrid Riley on February 1st, 2010
Mobile messaging revenues worldwide are expected to grow to $233 billion in 2014, up from about $150 billion in 2009, according to a new forecast issued by Portio Research. Portio reports that global SMS traffic exceeded 5 trillion messages in 2009, a total expected to double by 2013–more than 4 billion subscribers have now embraced texting, the firm adds. In addition, MMS continues to grow, with full-year revenues for 2009 close to $27 billion worldwide (comparable to what SMS generated five years ago).
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Popularity: 1% [?]
Posted by Ingrid Riley on January 28th, 2010
A Mobile number portability (MNP) service enables mobile phone users to change their service providers without changing their original number. Its purpose is to foster consumer choice and effective competition by enabling subscribers to switch between providers without the costs and inconvenience of changing telephone number. It can also be applied to fixed lines.
Yet, it’s the one thing Claro really wants, second only to overtaking Digicel this year in the marketplace. Digicel on the other hand, says “that the costs of implementing number portability are not outweighed by the benefits, based upon its experience in other markets.” Claro wants it badly; Digicel says it’s too expensive. It is, perhaps, tempting to assume that a newer market entrant would be welcoming MNP much more enthusiastically, mindful of an improved opportunity to grab customers from established rivals. So it’s not surprising then that challenging operators would take the aggressive stance, whereas dominant operators are initially more reluctant to push MNP. Hmmm!
Popularity: 13% [?]
Posted by Ingrid Riley on January 27th, 2010
I remember when I had just started to grow my then web development company Dutchpot Interactive from 2003-2006. We enjoyed brisk business primarily because of our customer service, design talents and our keen understanding of the business context of why companies must be online. In house at our Seymour Park digs we had a team of 7 people. We won new business, we won retainers with corporate companies the whole nine yards.
Then things changed.
Popularity: 2% [?]
Posted by Ingrid Riley on December 9th, 2008
This is a snapshot of a report I got about Digicel’s launch and promotional activities in the Central American markets and how it’s competitors like Claro are responding. It begins here. Delays in the commercial launch of Claro Panama will benefit growth by Digicel in this market. Development of UMTS/HSPA networks and services by Tigo, Cable & Wireless and Claro in the various Central American markets will force Digicel to deploy this technology in the next 12-18 months, and to use WiMAX to sell broadband services, and eventually PayTV services.
Popularity: 1% [?]
