Posts Tagged ‘Claro’

OUR gets green light to assess telecoms firms

IN A move that could pave the way for lower call rates locally, the Telecommunications Appeals Tribunal has dismissed an appeal from Mossel Jamaica Limited against a decision of the Office of Utilities Regulation (OUR). In its decision, the OUR had sought to declare Mossel – trading as Digicel – and other mobile public voice carriers, dominant in call termination services.

The ruling opens the door for the OUR to determine whether telecommunications firms have impeded the maintenance or development of effective and fair com-petition in the market.The issue of high termination rate has been a long-standing concern within the sector, with LIME and Claro both accusing the Irish-owned Digicel of anti-competitive behaviour. More

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The Telemarketing Survey SCAM involving CLARO, Digicel and LIME

U2 Connect Location still on Digicel's website

It was the second time I was hearing it in as many weeks. The first story came from a friend, the second from my 71 year old mother. A young lady called, introduced herself using what I will immediately assume was a fake name. Said she was calling on behalf of Digicel, please note my mother is a LIME customer and has been since it was called Jamaica Telephone company, well because she worked there for 30 years too. The young lady then went on to say that they are doing a survey and at the end they will get a SIM card with $5,000 worth of Digicel credit on it. My mother said, but I have no use for that as I am a LIME customer but my daughters have Digicel phones, so go ahead.

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Cable & Wireless finalises demerger – hmmmmm

British telecommunications company Cable & Wireless plc (C&W) set out the final terms of its demerger on Tuesday, including a US$500 million bond offer. C&W said it plans to split into two separate companies by March 26, as it provided its final trading update as a sole company. Listings for the two companies, Cable & Wireless Communications and Cable and Wireless Worldwide, will be sought on the London Stock Exchange, on March 22 and March 26, respectively.

Does this mean by end of March, Claro can buy them or merge with them?  lol. Ingrid behave yourself *slaps self on wrist.*

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Claro goes for Digicel’s jugular:Their attack ad campaigns goes up another notch

Jamaica’s not used to this style of advertising-Confrontational, use of a competitor’s colours and clear references. It’s more, well, American. In Jamaica we’ve grown used to the British, conservative, safe and frankly rather polite and boring way of advertising things. The market has now gotten a shake up as Claro the well heeled, mobile service provider newbie is doing things very differently.

Yes Digicel boasted that they had over 20,000 Facebook Fans in less than 2 months by doing what one of the things they do well, engaging their loyal consumers with credit giveaways and promotions. Claro’s presence on Facebook on the other hand, has been, well negligible. Somewhat expected I think, as Digicel is still number one in the marketplace, they still enjoy great affinity and Claro is still third in many people’s minds even as they announced they were now number 2. BUT and a big but here, is that Claro is positioning themselves as new and of greater value for money in an environment where many Jamaicans are counting their coins and being selective about where to spend them.

So Claro decides to grab their attention and enter the social media space differently.

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Mobile messaging revenues expected to top $233B by 2014

Mobile messaging revenues worldwide are expected to grow to $233 billion in 2014, up from about $150 billion in 2009, according to a new forecast issued by Portio Research. Portio reports that global SMS traffic exceeded 5 trillion messages in 2009, a total expected to double by 2013–more than 4 billion subscribers have now embraced texting, the firm adds. In addition, MMS continues to grow, with full-year revenues for 2009 close to $27 billion worldwide (comparable to what SMS generated five years ago).

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Number Portability looks likely whether Digicel likes it or not ?

2010 is Mobile Marketing’s big Year: Are you in on it?

Digicel Boasts Facebook Fan Page Numbers

CheapastGas Jamaica SMS Info Service launched

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Number Portability looks likely whether Digicel likes it or not ?

A Mobile number portability (MNP) service enables mobile phone users to change their service providers without changing their original number. Its purpose is to foster consumer choice and effective competition by enabling subscribers to switch between providers without the costs and inconvenience of changing telephone number. It can also be applied to fixed lines.

Yet, it’s the one thing Claro really wants, second only to overtaking Digicel this year in the marketplace.  Digicel on the other hand, says “that the costs of implementing number portability are not outweighed by the benefits, based upon its experience in other markets.”  Claro wants it badly; Digicel says it’s too expensive. It is, perhaps, tempting to assume that a newer market entrant would be welcoming MNP much more enthusiastically, mindful of an improved opportunity to grab customers from established rivals. So it’s not surprising then that challenging operators would take the aggressive stance, whereas dominant operators are initially more reluctant to push MNP. Hmmm!

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Bottom Feeder, Game Changer- Which one are you?

I remember when I had just started to grow my then web development company Dutchpot Interactive from 2003-2006. We enjoyed brisk business primarily because of our customer service, design talents and our keen understanding of the business context of why companies must be online. In house at our Seymour Park digs we had a team of 7 people. We won new business, we won retainers with corporate companies the whole nine yards.

Then things changed.

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Why I do not need Cable TV again. Well sort of…

I’ve timeshifted and I’m spoilt for choice. And the fact is, there are ten of thousands of us in Jamaica, millions in the Caribbean and tens of millions around the world who are also in this place. The place where having choice is standard and your life just doesn’t facilitate a lengthy sit down on someone else’s sayso.

Seriously, when was the last time you sat and watch a TV show…outside of TrueBlood, Bill Maher, maybe Ugly Betty and possibly the video music awards shows. And if you missed an episode for some reason, I am 98% sure you can name two websites ( eztv.it and eztv.org yeah I said it!) where you can either watch it or download it for free or a very small fee and at your own damn convenience. And dare I mention the iPhone and Apple TV users. Then of course when HULU.com gets its American head out of its American ass, then we in the Caribbean plus others around the world will be able to jump in and watch our favourite America programming.

And I’m going to ask you again, when was the last time you sat and watch the news, it’s typically slightly depressing yes but are you like me who tends to get the news pushed to you on Facebook or twitter or by text message. In fact there are times the news breaks right there on Facebook or Twitter while mainstream TV, radio and oh my newspapers play catchup.

But ok,ok so EVERYONE doesn’t have high speed internet and a computer, but alot of people do and here in Jamaica and the Caribbean – if Digicel, Flow, Claro, LIME and a few smart computer resellers have their way- alot more of us will be watching our favourite shows, when we want, how often we want online without the bother of ads or worrying over whether Jamaican Cable operators will bring back HBO or Cinemax. In fact, they can keep em. Just continue to give me highspeed Internet at a decent price and I’ll make Cable TV totally irrelevant in my life. In fact. Not to self: I am so proud of you Ingrid, it’s been 4 months without boring cable on your gorgeous flat screen TV.

So have you time shifted or are you still the old school couch potato, a slave to a Cable TV schedule?


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Digicel in Honduras and Panama Encourages Technical Innovation in Competitors; WiMAX to Enable Digicel’s Convergent Offer

This is a snapshot of a report I got about Digicel’s launch and promotional activities in the Central American markets and how it’s competitors like Claro are responding. It begins here. Delays in the commercial launch of Claro Panama will benefit growth by Digicel in this market. Development of UMTS/HSPA networks and services by Tigo, Cable & Wireless and Claro in the various Central American markets will force Digicel to deploy this technology in the next 12-18 months, and to use WiMAX to sell broadband services, and eventually PayTV services.

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