TRINIDAD (OPINION) – Massive power outages in Trinidad and Tobago and Jamaica over the Easter weekend saw many citizens using their mobile phones and tablets to turn to social media services like Facebook and Twitter for answers and real-time updates. Replace power outage with freak-storm, flooding, landslip, traffic pileup, hurricane, earthquake or similar classed disaster and the conclusion would be the same – smartphones, mobile broadband connectivity and social media are the powerful new triumvirate for the digital era. More